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Dedicated Server Management |
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To manage your dedicated server, you need not be a net savvy system admin. You can perform key configurations like, adding domains, software upgrade, back up / restore, ODBC, email server, FTP server, DNS server by a click on your mouse.
The biggest advantage in having a dedicated server is that, we provide you control panels for managing your server. You can host a domain directly by yourself or allow your admin user to do so.
Your dedicated server comes with shell access pre-installed as standard. This allows you to install your own server applications like shopping cart etc. |
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Network & Bandwidth |
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All dedicated servers will have a standard bandwidth allocation of min 20 GB per month unless specified. Additional bandwidth usage will be charged extra on actual usage.
All our dedicated servers are hosted in data centers which support all major Wide Area Networking Protocols. Enhanced security features such as Advanced Fire Suppression Systems, Climate Control and 24 hrs. UPS back up ensures that your server is up thorough out the year.
Palcom provides as many as 24 reports on the server statistics like Event log, CPU Usage, Network Status, Disk Memory etc thru the control panel. |
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Back Up / Restoration |
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Back up is very essential in case you host multiple web sites. We can install back up from your control panel itself. All our dedicated servers have separate back up partitions. You can also back up your Web server configuration which can restored later saving days together. Back up will be charged extra. |
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IP Allocation |
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Palcom will allocate 1 IP address per server. In case of additional IP you will be charged extra per IP per annum. |
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Internet connectivity |
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Palcom has the fastest and most reliable internet connections for all its dedicated servers. we have been maintaining more than 99% network connectivity for all servers. |
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Hardware |
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As traffic to your server grows, Palcom can easily upgrade your server to ensure your server's continued availability. Palcom can add hard drives, RAM, processors and software applications to your server to increase its functionality as your business expands. Palcom can upgrade the server configuration as per your request at an additional charge. Charges will be purely based on your requirements. We guarantee the following services as follows:
- Initiate Server reboot within 45 min. In case of linux servers the time period might be extended.
- Attend to hardware failure within 45 min.
- Hardware upgrade within 2 business days after confirmation.
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Server reboot |
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If you would like us to reboot the server, we promise to Initiate this within 45 min. [ In case of linux servers the time period might be extended ] |
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Hardware Failure |
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Our technical staff will attend to any hardware fault within 45 min. from the time of your confirmation and will continue to report about the status in regular intervals. |
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Hardware Upgrade |
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If you request for a hardware up gradation, we guarantee to do this within 48 hrs. from the time of intimation. But this is subject to the availability of the server parts. In case of hard disk or other vital server components upgrade we will take min. 4 business day. |
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Technical Support |
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Palcom offers world class support for our dedicated clients for 365 days a year / 24 hrs. a day through Trouble Ticketing System and thorough email. You can also call our technical team on
91-9212406784,85,87,88. |
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